Grow an empowered team to support your community with an amazing new patient experience.
You love the people who work for you, but do they really “get it?”
Do you feel unsupported when some of the things we think are “common sense” are simply not to your team members?
This course will give you and your team the tools to take charge and avoid overwhelm.
Hi there! My name is Dr. Pam Jarboe and I started my career as a front desk and new patient assistant many years ago. I now help heart-centered chiropractors AND their teams create the practices and life they love through my coaching company ChiroBloom.
I have been compiling materials for this new patient advocate system called Building Trust Through The New Patient Process for over 30 years while building five highly successful chiropractic practices from the ground up! I’m thrilled to share it now with you and your growing team.
Dr. Pam Jarboe
"I simply loved working with Dr Pam! ..."
“I simply loved working with Dr Pam! My chiropractor had me listen to her weekly trainings and I felt like someone finally got MY struggle in a chiropractic practice. She went beyond the normal measures to help me understand some confusing things about a chiropractic office. I didn’t quite “get it” until I started working with her. I learned so many tricks to communicating and helping people to move forward in their health journey. I learned how to better support my chiropractor. I now understand that I can make a difference in people’s lives through the quality of my work. Thank you, Dr Pam! You turned my career path into a much deeper commitment. You always talk about improving the human experience and I feel that now. I am very proud of what I do and even more proud of my chiropractor and the work our office does.”
– SN, Chiropractic Advocate
Three Powerful Reasons I Know This Product Can Help You.
This course has already helped create team-driven new patient processes for offices from around the world, attracting and engaging new patients with ease, efficiency, and accountability.
By following my step-by-step system, my clients have produced real results.
Read my client testimonials.
I put my money where my mouth is with a 100% Guarantee. You’ll be thrilled when you
read about it.
Get ready to authentically communicate and care for people in your community without feeling like a used car salesman. Start feeling confident and proud of your whole process.
Here is a taste of what you’ll discover in the course:
- How to help more people engage in the vast benefits of chiropractic care and the chiropractic lifestyle.
- How to track people and follow them through the initial stage of care so they feel cared for and see the results.
- End the confusion of not knowing where people are.
- Stop the awkward daily encounters where people judge visit-to-visit about whether it is working.
- Move your team, your patients, and yourself into understanding the PROCESS.
- The top secret steps to quitting the leaky bucket practice where you HAVE to get more and more new patients.
- The “I get to have a personal life” approach to chiropractic practice.
- How to get yourself and your team to stop pre-judging people and rely heavily on your system?
- How to get out of your head when caring for your people.
- Move from anxiety and icky feelings about “selling” and confrontation into laser focused caring and “carefrontation”.
What Sets ChiroBloom and Dr. Pam Apart?
Track Record
Over 30 years, worldwide reputation. There’s a reason that Dr. Pam represents chiropractic around the world.
Smart, Tactical Feedback
In the ChiroBloom community, we’ve got your back. Get expert, personalized support to make smart decisions and hit your business goals, faster than ever.
Dr. Pam
Her intelligence, smart strategies, compassion and sense of humor make learning smart, fun, and easy. Dr. Pam is the go-to expert. Don’t settle for less, learn from the best and become a marketing master today.
100% Money Back Guarantee
Enjoy total peace of mind. With our guarantee, you literally have nothing to lose, and your community will benefit from your success. You will make a tremendous impact with this course and gain financial freedom.
Listen To What More Of My Clients Have To Say…
Is right for you if you...
- You want to make a difference in people’s lives but have no clue how to.
- You get things done.
- You identify as a “self-starter.” (You know you can do this, you just need the guidance and tools to get there).
You want a distraction-free environment that prioritizes action and results. You’re an independent learner who doesn’t need a lot of handholding to get things done. You trust yourself to experiment and learn by doing. You’re willing to make mistakes. - You want to live in a world where people have better healthcare choices.
- You’re ready to take control of your finances, your schedule, and your future.
- You believe that focus, discipline, and hard work are the keys to business success.
Is NOT right for you if you...
- You prefer 1:1 coaching.
- You want advice on insurance, legal, tax structures, raising, handling contracts, funding, product lines, etc.
- You’re looking for a “plug and play” system to make money.
- You’re not willing to be creative, take risks, and work hard over time.
- You let small decisions keep you stuck rather than dive in, get messy, and do the work.
Module 1
Enhancing the New Patient Journey in Chiropractic Care
This module covers strategies for effectively navigating the patient’s journey, ensuring that their experience is positive, informative, and tailored to their needs. By understanding and improving each aspect of the patient interaction, chiropractic advocates can build stronger relationships, foster trust, and enhance overall patient satisfaction.
- Lesson 1 – Why it Matters: Navigating THEIR Experience – You will understand the patient journey and its impact on care, employ strategies for creating a patient-centered environment, and utilize empathy and active listening in patient interactions.
- Lesson 2 – First Impressions – You will learn the importance of a welcoming and professional first impression, techniques for making new patients feel comfortable and valued, and key elements of an effective initial consultation.
- Lesson 3 – Effectively Communicating Chiropractic – You will learn to simplify complex concepts for patient understanding, build trust through transparent and honest communication, and address common misconceptions and concerns about chiropractic care.
- Lesson 4 – New Patient Appointment Timing – You will learn to optimize appointment schedules for new patients, balance efficiency with personalized care, and implement strategies for minimizing wait times and maximizing patient satisfaction.
- Lesson 5 – Care Options – You will learn to educate patients on available care options and their benefits, customize care plans to meet individual needs, and ensure informed consent and shared decision-making in care planning.
Module 2
The Call-In to the First Appointment Release
This module is designed to equip chiropractic advocates with the skills and strategies needed to create a seamless and personalized experience for new patients. From the initial phone call to the first appointment and beyond, each lesson will focus on essential aspects of patient interaction, tailored communication, and effective tracking systems.
- Lesson 1 – The Call-In – You will learn techniques for handling initial inquiries and setting the tone for a positive experience, key questions to ask and information to provide during the first phone call, and how to build rapport and trust from the first contact.
- Lesson 2 – The New Patient Greeting and Release – You will learn best practices for greeting new patients and making them feel comfortable, the importance of a smooth and efficient intake process, and how to ensure clear communication and understanding of the release forms and initial paperwork.
- Lesson 3 – Serving Different Personalities – You will learn to understand and recognize different patient personality types, adapt communication styles to meet individual patient needs, and develop strategies for building rapport and trust with diverse patient populations.
- Lesson 4 – Building Your New Patient Tracker – You will learn the importance of tracking new patient information, the key elements to include in your new patient tracker, and how to utilize technology and tools to maintain accurate and accessible patient records.
Module 3
The Follow-Up Appointment
This module focuses on the essential steps and best practices for managing the follow-up appointment. It covers preparation strategies, understanding and communicating financials, and ensuring a smooth patient experience.
- Lesson 1 – Preparing for the Follow-Up Appointment – You will learn strategies for ensuring that all necessary preparations are complete before the follow-up visit and the key information and documentation to review and update.
- Lesson 2 – Preparing for the Follow-Up Appointment: Understanding Financials – You will learn how to prepare and communicate financial information related to follow-up appointments and address common financial questions and concerns from patients.
- Lesson 3 – Follow-Up Appointment: Set-Up and Greeting – You will learn best practices for setting up the follow-up appointment to ensure a smooth and professional experience, as well as techniques for greeting patients and making them feel welcome during their visit.
- Lesson 4 – Policies and Procedures – You will learn an overview of essential office policies and procedures related to follow-up appointments and how to communicate these policies clearly to patients to avoid confusion and ensure compliance.
- Lesson 5 – Creating Ease in the Schedule – You will learn techniques for managing and optimizing appointment schedules to minimize wait times and improve patient flow, as well as strategies for accommodating patient needs and preferences while maintaining efficiency.
- Lesson 6 – Financial Agreements – You will learn guidelines for discussing and finalizing financial agreements with patients during follow-up appointments, ensuring clear understanding and agreement on payment plans and financial responsibilities.
- Lesson 7 – Nuances Around Financial Clarity – You will learn to address the complexities of financial transparency and clarity in patient communications and apply techniques to ensure that patients have a clear understanding of their financial obligations and options.
Module 4
Beyond the First Two Appointments
This module delves into advanced strategies for managing and optimizing the patient experience throughout their journey in a chiropractic practice. From addressing patient objections to effective off-boarding, tracking progress, and maintaining high standards of customer service, this module provides comprehensive insights and practical techniques to enhance patient satisfaction and care continuity.
- Lesson 1 – Overcoming New Patient Objections – You will learn strategies for addressing and resolving common objections from new patients and techniques for effectively communicating the value of chiropractic care.
- Lesson 2 – The Pink Appointment – You will learn the significance of the “Pink Appointment” and its role in patient engagement, including giving new patients a tour, and making them comfortable in the general population of the office.
- Lesson 3 – Eighth Visit Check-In – You will learn the importance of the eighth visit check-in and how to assess patient progress effectively, as well as techniques for using this check-in to reinforce care plans and address any emerging concerns.
- Lesson 4 – Keeping the Care Plan – You will learn strategies for maintaining patient adherence to their care plan and techniques for motivating patients to follow through with their wellness goals.
- Lesson 5 – Off-Boarding a Patient – You will learn best practices for off-boarding patients who are concluding their care or transitioning out of the practice, ensuring a smooth and professional transition while maintaining a positive relationship.
- Lesson 6 – Tracking New Patients to the Re-Exam – You will learn effective methods for tracking new patients’ progress from the initial visit to the re-exam, along with tools and techniques for maintaining accurate and actionable patient records.
- Lesson 7 – Customer Service – You will learn key principles of exceptional customer service in a chiropractic setting and techniques for enhancing patient interactions and ensuring high levels of satisfaction.
- Lesson 8 – Re-Exam and Wellness Care – You will learn best practices for re-exam appointments, as well as how to develop and implement effective wellness care plans based on re-exam findings.
Plus, in addition to Building Trust Through the New Patient Experience, you will receive these Gifts from Dr. Pam!
Three (3) Months Membership to ChiroBloom's Chiropractic Genius Room 2.0
Training on Overcoming Objections About Time
A Training on Overcoming Objections About Money at the Front Desk
A Training on Overcoming What Other Family Members or Practitioners Say About Chiropractic Care
I have been trusted by so many groups in our profession, either serving their organizations, speaking to their communities, or being a source of support and advice.
Here are some of the ones I have worked with:
By now you’re probably wondering
“How much does this cost?”
A CA advocate system, like “Building Trust Through the New Patient Experience” can save you a ton of time, energy, money, and heartache. To train an employee can take hours and cost thousands of dollars. It can make you stressed and annoyed at the same time. Don’t get pulled backward when you want to move your practice forward. Invest in your team and own this course for a lifetime to train any up-and-coming team members, new doctors, etc. You will get:
Building Trust Through the New Patient Experience Course
…$2999
Bonus 1: Three (3) Months Membership to ChiroBloom's Chiropractic Genius Room 2.0
…$299
Bonus 2: Training on Overcoming Objections About Time
…$899
Bonus 3: A Training on Overcoming Objections About Money at the Front Desk
…$299
Bonus 4: A Training on Overcoming What Other Family Members or Practitioners Say About Chiropractic Care
…$299
Today's Investment:
ONLY $1999
Get Started Now!
Choose The Plan That Works Best For You:
You’re protected by our 100% Money Back Guarantee.
Everything Is Online. Learn At Your Own Pace.
Building Trust Through the New Patient Experience is based 100% online so you can participate anywhere, anytime, in sweatpants or in your favorite wedding attire. Go through the material each week as it’s released, or slow things down and work on your own schedule.
Plus You Have No Risk With My Guarantee!
Why am I offering you this product at absolutely no risk?
I genuinely want to empower chiropractic advocates with the tools they need to create effective systems and processes within their new patient division. By establishing these systems, you can help patients build trust in the product of chiropractic, ensuring they feel confident in the care they receive. It’s not just about attracting new patients—it’s about creating an experience that reassures them of the value of chiropractic care. With the right strategies in place, you can foster trust and build long-lasting relationships with your patients.
Don’t decide now if Building Trust through the New Patient Experience is for you. Just get it and try it out. Prove to yourself that Building Trust through the New Patient Experience is all I say it is. Then decide whether it is as awesome as I say it is or if you want “100% of your money back”. You have nothing to lose, everything to gain and zero risk.
Let’s Sum It Up!
Here's everything you're getting:
Plus, in addition to Building Trust Through the New Patient Experience, you will receive these Gifts from Dr. Pam!
Three (3) Months Membership to ChiroBloom's Chiropractic Genius Room 2.0
Training on Overcoming Objections About Time
A Training on Overcoming Objections About Money at the Front Desk
A Training on Overcoming What Other Family Members or Practitioners Say About Chiropractic Care
If You’ve Read This Far…
You owe it to yourself to honestly answer these questions:
- What if investing in developing your support team is the one piece your practice is missing? What if just one idea in Building Trust Through the New Patient Experience energizes and inspires your team members, that turns your practice into a profit and life-changing machine, giving you and your family financial freedom for life and increasing the meaningful impact you have in your community?
- What if just one strategy in Building Trust Through the New Patient Experience helps your team to more effectively move people toward chiropractic rather than repelling them away with their careless or simply ignorant communications or processes?
- What if you invested in your people, leading your practice to the standard of care you long to give?
- What if the secret war between boss and employee went away and you invested in building a team that supports one another while changing the lives of their community?
- What would those changes realistically be worth to you over a lifetime of practice? $5,000, $20,000, $50,000, or more?
With a money back guarantee, you have nothing to lose and everything to gain.
STOP PLAYING SMALL AND STOP ENABLING YOUR TEAM TO PLAY SMALL, TOO.
Start making the difference you are called to make.
Get Started Now!
Choose The Plan That Works Best For You:
FAQs
Yes! We’ve had countless students come into the program with nothing but ideas and leave with clear focus and direction on how to START building an online reputation in school. To be clear, building a profitable chiropractic practice isn’t a linear event. Our most successful beginners have taken anywhere from several months to several years to bring their visions to life. It all depends on how fast you digest the material and move forward. But you’ll never get there unless you get started. The Brand Bible that you will create as a student will be something you can edit every year in the first five years of your career as you learn yourself and your ideal client even better.
Unquestionably yes! We’ve had chiropractors enroll and then take their businesses to a million in revenue and more. And they do it with even more ease and precision because they are attracting people who pre-trust them and are more than willing to pay.
And following our market-tested roadmap can save thousands of dollars on “supposed-tos” that don’t actually move the needle, and the months (or years) of trial and error it takes to figure it out on your own.
We have successful doctors from over 12 COUNTRIES, using over 40 different techniques from Atlas Orthogonal, Blair, Gonstead, diversified, activator, Thompson, Decompression, BGI, Network, and soooo many other flavors in chiropractic. The rich and diverse types of chiropractors in ChiroBloom are one of our distinct advantages.
No matter how you care for your clients — a product, service, or experience — you must understand how to effectively share your message, attract and convert browsers into buyers, and create raving fans who’ll keep coming back for more.
Regardless of your technique, thriving as a chiropractor in today’s economy means knowing how to build trust, earn credibility and authority, and create meaningful connections. Building these attributes is true marketing. It happens in your MESSAGING and getting a firm mental and procedural understanding of this is CRUCIAL to creating a wellness practice with a constant source of referral based new patients.
Once you purchase the program, everything is immediately available. There is no system that makes you finish one lesson before the next one is available. We recommend the step by step process that we have laid out but we also respect the many styles of learning. You get access to the content for life, so you can learn at your own pace. The entire library of training materials will be available to review for you, your front desk team, your associate doctors…as often as you like.
You won’t miss out on a thing! All your training exists inside your private member area. So you can go back and revisit the material as often as you like.
You very well may, and, we can’t promise that. Dr. Pam delivers her best advice and strategies from over 30 years of experience in these trainings.
About Pam
Dr. Pamela Jarboe
Dr. Pamela Jarboe began her chiropractic career working as an assistant for a chiropractor in 1986. She traveled into Harlem, NY with her boss; adjusting children who were drug addicted, had AIDS or were abandoned as babies. Inspired by the many changes she witnessed in this practice, especially in herself, she decided to switch from her writing education and attend Life Chiropractic University, graduating as a Doctor of Chiropractic in 1995.
Pamela practices chiropractic care in Acton, Massachusetts, and is honored to share heart-centered chiropractic branding, marketing, and sales at online programs, conferences and colleges across the country. She is the creator/owner of ChiroBloom, a training course and coaching company for chiropractors who long to create a practice and life they love.
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